Building Strong Intergenerational Communication In The Workplace


Good communication is essential for any business to succeed. One of the communication challenges that many businesses face today is people working in different ages. People are working longer and resting in old age, which means that working people today are more diverse than ever.

Each of these generations brings valuable skills, skills, and expertise to your business but also has very different communication channels. These differences in communication and culture can be difficult between you and your employees, creating potential conflicts and disagreements. By understanding the basics of each age and what is important to them, you will be able to effectively communicate across generations and work together as one cohesive team.

Many Generations and Work Problems

There are five distinct generations among workers today, and each has its own unique set of ideas and cultures. Everyone has their own way of communicating and finding out more.

These differences in communication between the ages can lead to misunderstandings and potential conflicts in the workplace. Older generations prefer to communicate face-to-face or via phone and email while younger generations prefer to communicate online and are quick to embrace new technology. These different preferences can sometimes make it difficult for you to share information with your employees, take valuable time and cause conflicts.

Here is a summary of the major beliefs and practices among the generations:

Generation Z – 1996 to date

A very small group that is just starting to work, Generation Z is similar to the Millennium – they are encouraged and integrated into teams where everyone works together to achieve a goal. Generation Z only uses voice and FaceTime to communicate.

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Generation Z’ers have strong ideas for self-expression and independence and want to be fulfilled in their work. They look to counselors for guidance and knowledge and look for job security.

Millennium – 1977 to 1995

The millennium works best in an open and flexible work environment. They love to work in groups and are able to do a lot and prevent distractions around them. This generation loves to communicate via word of mouth and online and is quick to search for anything they want using Google.

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The millennium focuses on artistic and personal activities, bringing their passions and skills to the workplace.

Generation X – 1965 to 1976

Generation X’ers ​​are probably the most self-reliant of all ages, coming from a home where both parents work. They place a high value on work and focus on family life rather than on work. They communicate best through text messages and emails rather than face-to-face.

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Generation X’ers ​​seek guidance and organization in their work, asking questions to confirm information and staying on track. They have high job prospects for themselves and their co-workers.

Baby Boomers – 1946 to 1964

Sometimes called the “I” and “workaholic” ages, Baby Boomers often put work first in their lives. Enjoying group participation and doing a lot of things, this generation loves to communicate via phone or face to face, printing papers to pursue digital content.

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Baby Boomers have a hard work and believe that anything is possible. They value personal growth and are very passionate, putting a lot of excellence into their work.

Traditionalists – born before 1945

It is also known that in the “silent” generation, the Believers were raised to “appear dumb.” He brings this to work, being diligent and confident in what he is being asked. This generation still enjoys communicating over the phone or in writing and has a harder time than other generations embracing new skills in the workplace.

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Adherents of tradition are devoted to their work and have a high standard of respect and dignity for those in authority. They put their work first and can be trusted to see every job up to the competition with the highest standards.

Effective Communication for All Ages

While assembling five generations of employees at work is not always easy, there are some things you can do to create better and more effective communication between all members of your team.

In addition to understanding what motivates each generation, you and your staff can use these four tips to promote good communication:

1. Avoid bias

In order for everyone in your group to communicate effectively, you must avoid prejudice. Depending on the age of the individual and his or her age may lead to unfair judgment and unhelpful working relationships. Instead, acknowledge the differences between the ages and consider the strengths and motivations of each member of the team to form relationships in all ages.

2. Form groups of different colors

When organizing work groups and activities use different ages and people who bring different skills and ideas to the table. This creates a team that is smarter and more diverse, which can bring new ways of finding solutions to problems.

3. Establish good communication

Focus on using strong and effective communication skills to integrate your entire business:

  • Good body language – Use words and gestures, such as opening the hands and looking into the eyes, to show interest and curiosity.
  • Active Listening – Active listening can help you understand what is being said.
  • Show empathy – Compassion in communication shows that you understand the other person’s feelings and views that can help you establish strong communication.
  • Open communication and self-confidence – Being clear and reliable brings openness and expectations that cannot be misunderstood.

4. Use a variety of communication skills

Encourage connectivity throughout your business and use a number of strategies to share more and get employees flexible. These include digital communication, oral, and written. Using multiple platforms is always best when your business is diverse. In this way you can ensure that all your employees get what they want in a communicative way that they are comfortable using.

Concluding Remarks

To better manage the workforce over many generations is to understand the differences in communication and work practices among your employees. You will be able to do so add all the produce and ethics by using the tips provided to improve communication, to make the best use of the skills and attitudes of young and old in your workplace.

Check out the viewer guide from Price of TurboTenant Below is a summary of these tips:



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